CALL US TODAY:
(305) 274-0221
FAQ
Judith Crowell, MD and Associates are dedicated to providing the highest standard in medical and cosmetic dermatology procedures. Our broad spectrum of treatments and procedures are medically supervised by our fully trained and qualified Physicians, Physician Assistants, Medical Assistants, and licensed Estheticians. Here are a few commonly asked questions and answers you may find helpful:
Frequently Asked Question on Cosmetic Dermatology
1. Are you accepting new patients?
Yes, we are accepting new patients, however, you may have to wait a month or so to be seen. If you elect to be seen by a Certified Physicians Assistant, you can usually be seen sooner.
2. How do I schedule an appointment?
Patients are seen by appointment only. To schedule an appointment, please call: (305) 274-0221 (ext. 127).
3. How do I cancel an appointment?
We make every effort to honor all time commitments and request that you extend the same courtesy to us. If you are unable to keep your appointment please call (305) 274-0221 (ext. 100 or 125) at least 24 hours in advance so we may schedule another patient in your allotted time. We have an answering service so patients may leave messages after hours if necessary.
5. Do you accept insurance?
Our office participates with Medicare, and most other major insurance carriers. However, please check with your insurance carrier to determine your coverage as well as any other additional insurance related information that may be required.
6. What type of payments does your office accept?
Payments for services may be made with any major credit card, check, or cash. Please note:
- Co-pays and Deductibles must be paid in full at the time of your visit.
- Private plans and uninsured patients must pay at the time of your visit.
- Cosmetic procedures are not covered by health insurance. Payment for a cosmetic procedure is required at the time of service.
- Cosmetic consultations with Dr. Judith Crowell require a $100 deposit, which is applied towards the total charged. We will give you an estimate of the charges so you may plan ahead for this service.
7. How do I contact my dermatologist if I have questions?
Our staff is trained to obtain the most important information to be relayed to our providers, and we get this information to them as soon as possible. Please cooperate in giving the information they request. If you have questions call (305) 274-0221 (ext. 100 or 125).
8. What kinds of skin conditions do you treat?
We treat all conditions of the skin, hair and nails. Diseases of the skin affect all age groups from infants to the elderly and all skin surfaces including the feet and nails, the mucous membranes (mouth, anal, genital areas). We also treat skin cancer, both non-melanoma and melanoma types. To read more visit our Cosmetic Dermatology, General Dermatology and Skin Cancer Treatment sections.
9. What types of dermatology procedures do you perform?
We perform the following dermatology procedures:
- Electrodesication, Mohs Surgery
- Surgical removal of benign and malignant lesions of the skin including skin cancers, cysts, moles, lipomas and destructions of cancers & pre-cancers via Cryosurgery, Curettage, Electrodesication, or Mohs Surgery.
- Cosmetic procedures such as injectables, lasers, and light treatments.
- Skin biopsies
- Esthetician services (i.e., facials and chemical peels)
10. Do you offer any cosmetic procedures?
Yes we offer an extensive selection of cosmetic treatments and procedures. Please visit our Cosmetic Dermatology section to learn more.
11. I am having surgery at your office. What should I expect?
All surgical procedures are performed in our office with local anesthesia. Most procedures are completed in less than an hour. However, Mohs Micrographic Surgery can take anywhere from 1 to 6 hours. Following the procedure you will be given specific instructions on how to care for your skin, when to return to the office, and when you can return to work or full activities. You will be awake during all procedures and will not require someone to drive you.
12. How do I get a prescription refill?
A prescription will only be refilled if you have been seen by a provider within the past 12 months and if it is not a medication that requires close follow up.
Because many prescription drugs have side effects of which you may not be aware, they should be administered only under a provider’s supervision and renewed only when they can monitor your condition. Therefore, you will sometimes be requested to make a follow-up visit before a prescription will be renewed.
* Accutane refills – Due to recent FDA regulations Accutane refills can not be provided over the telephone and will only be provided during a follow-up clinic visit and according to federal government guidelines.
13. What is HIPAA? How do you make sure my medical information is kept confidential?
HIPAA stands for the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The Practice provides this Notice to comply with the Privacy Regulations issued by the Department of Health and Human Services in accordance with HIPAA. Our practice complies with the privacy regulations issued by the Department of Health and Human Service in accordance with HIPAA (the health Insurance Portability and Accountability Act). You can read the full HIPPA policy here.
14. Do I need to come to all the appointments for my minor son/daughter?
We are unable to perform treatments (wart removals, injection of cysts, etc.) on minors without a signed consent.
15. What are your office hours?
Monday, Tuesday & Thursday: 8:30 am – 5 pm, Wednesday & Friday: 8 am – 4 pm, Saturday’s by appointment
16. Where can I find directions to your office?
We are located at: 7800 SW 87th Avenue – Suite C-300, Miami, Florida 33173. Specific driving directions and a location map can be found on the Contact Us page.
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